Standard packaging

I’m a Return and Refund policy. I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

Our products are usually packaged and processed for shipping within 48 hours.

Shipping within Australia is included in the purchase price. All items are shipped by Australia post. Your order could take up to 10 business days to arrive, depending on destination. Parcels going to metropolitan addresses are often delivered within 1-3 business days.

Damaged goods

Please take care when opening the product so as not to damage it, particularly when using any sharp instruments.

We take great care in packaging your items. However, if any of your items do arrive damaged please contact us immediately at admin@creatinghumanity.com. We will ask you to return product to us for assessment and if deemed to be faulty or damaged we will offer you a refund, replacement or exchange.

Returned parcels

If a package is returned to us marked undeliverable we will contact you to organise re-delivery at your cost.